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Can Waster Provide Services in Residential Areas?

Businesses sometimes ask if Waster can provide services to properties located in residential areas. The answer is yes — with an important distinction. Waster provides commercial services only. If your business operates from a residential address, we can service you. However, we do not provide household waste collections for individual residents.

✅ When Waster Can Provide Services in Residential Areas

  • Home-based businesses – cafés, catering, online retail, or workshops operating from residential properties.

  • Shared residential–commercial sites – e.g. strata complexes with common areas needing sanitary, cardboard, or general waste services.

  • Special services – grease traps, sanitary bins, sharps disposal, or confidential paper for businesses operating from residential addresses.

❌ When Waster Cannot Provide Services

  • Households – everyday domestic rubbish and recycling must be managed through your local council.

  • One-off cleanouts – Waster does not collect household hard rubbish; skip bin hire may be suitable instead.

  • Residential-only use – individual homeowners or tenants without a registered business are not eligible.

Why Waster Focuses on Businesses

  • Service scale – Waster services are tailored to commercial bin sizes and pickup schedules.

  • Compliance – commercial waste regulations differ from household waste.

  • Cost efficiency – services are designed for ongoing business needs, not casual household use.

Household Context

If you’re a household customer, contact your local council for kerbside waste and recycling. For extra needs, councils also offer hard rubbish collections or community drop-off points.

Quick Reference

Yes – Waster Can Provide No – Not Covered
Businesses at residential sites Household rubbish
Strata common areas Domestic recycling bins
Specialist services (grease traps, sanitary, sharps) Council hard rubbish replacement
Registered home businesses Non-business residents

Best Practices Summary

  1. Waster can provide services at residential addresses if they are used for business purposes.

  2. Standard households should continue to use council waste services.

  3. Specialist services are available to businesses, even if located in residential areas.

  4. Always confirm access — trucks need safe entry to service bins at residential sites.

Conclusion: Business Services in Residential Areas

Waster provides waste and recycling services for businesses operating in residential areas, but not for households. If you run a business from home, we can help set up the right bins and services to suit your needs.

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