--- title: How to Book an Extra Bin Collection description: "How to book an extra bin collection: the best way is through the Waster App, or alternatively by emailing Waster’s customer service team with your request." --- [Skip to content](https://help.waster.com.au/how-to-book-an-extra-bin-collection#main-content) [![Waster-smart-businesses-1](https://help.waster.com.au/hs-fs/hubfs/Waster-smart-businesses-1.webp?width=139&height=70&name=Waster-smart-businesses-1.webp)](https://waster.com.au/) - [Online Pricing!](https://waster.com.au/waste-recycling-shop/) - [Blog](https://waster.com.au/waste-management-blog/) - [Contact](https://waster.com.au/waste-recycling-rubbish-contact/) - [Help](https://help.waster.com.au/) - [Partners](https://waster.com.au/partner-with-waster/) - [Waster App](https://waster.app/) - 1300 927 837 Open main navigation Close main navigation - [Online Pricing!](https://waster.com.au/waste-recycling-shop/) - [Blog](https://waster.com.au/waste-management-blog/) - [Contact](https://waster.com.au/waste-recycling-rubbish-contact/) - [Help](https://help.waster.com.au/) - [Partners](https://waster.com.au/partner-with-waster/) - [Waster App](https://waster.app/) - 1300 927 837 How can we help you? - There are no suggestions because the search field is empty. 1. [Waster Help Centre](https://help.waster.com.au/?hsLang=en-au) 2. [🚚 Collections & Logistics](https://help.waster.com.au/collections-logistics?hsLang=en-au) 3. [⏰ Service Scheduling](https://help.waster.com.au/collections-logistics?hsLang=en-au#service-scheduling) # How to Book an Extra Bin Collection ## Sometimes your regular bin service isn’t enough β€” whether it’s after a busy period, a seasonal rush, or an unexpected increase in waste. Waster makes it easy to arrange extra bin collections when you need them. #### βœ… Best Way to Book - The best way to book an extra bin collection is through the **Waster App**. - Log in, select your service, and request an additional pickup directly. - This ensures your request is logged quickly and scheduled with the next available truck. --- #### βœ… Alternative Option - If you prefer, you can also contact **Waster’s customer service team by email** to request an extra bin collection. - Be sure to include: - Your business name and site address - The bin type and size - The preferred date for the extra collection --- #### ❌ Common Misunderstandings - **β€œExtra collections happen automatically.”** – They must be booked separately. - **β€œI’ll be charged the same as my regular service.”** – Extra collections are billed as an additional service. - **β€œDrivers can take it if they see it’s full.”** – Collections outside your schedule must be pre-booked. --- #### Household Context Households don’t usually book extra collectionsβ€”councils provide fixed schedules. Extra bin pickups apply to **business waste services only**. --- #### Quick Reference | **Booking Method** | **How It Works** | | --- | --- | | Waster App (recommended) | Quick, direct booking in your account | | Customer service email | Manual request with site and bin details | --- #### Best Practices Summary 1. Use the **Waster App** for the fastest and most reliable bookings. 2. Contact customer service by email if you cannot access the app. 3. Provide all details (site, bin type, date) to avoid delays. 4. Remember extra pickups are billed separately. --- #### Conclusion: Extra Collections Made Simple When your bins are full before the next scheduled pickup, you can easily book an extra collection. The best method is through the Waster App, but email support is also available. 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