How To Book An Extra Service In The App
Need an additional pickup outside your regular schedule? You can easily book an extra service through the Waster App. Follow these steps to make a request.
✅ Step-by-Step Process
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Go to Dashboard – Log into your Waster App account.
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Select your preferred date – Tick the date on the calendar or click the Request Extra Pick-Up button on the lower right of the calendar.
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Note: Extra services cannot be booked for the same day.
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You’ll be notified if your request is accepted or rescheduled to the next available date.
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Choose the service type – Select which bin or service you need the extra collection for.
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Review and confirm details – Double-check the date and any additional notes for your pickup.
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Click Submit – Once your booking is confirmed, you’ll receive an email notification.
❌ Common Misunderstandings
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“I can book for today.” – Extra services must be booked in advance. Same-day bookings aren’t possible.
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“The driver will just take the bin if it’s full.” – Extra services must be scheduled through the app.
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“It costs the same as my regular service.” – Extra pickups are billed separately.
Quick Reference
| Step | Action |
|---|---|
| Step 1 | Log into Waster App and go to Dashboard |
| Step 2 | Select preferred date on the calendar (not same-day) |
| Step 3 | Choose service type (e.g. general waste, cardboard) |
| Step 4 | Review date and details |
| Step 5 | Submit and receive confirmation email |
Best Practices Summary
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Always book in advance — no same-day extra services.
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Double-check your service type and pickup date before submitting.
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Wait for confirmation before presenting your bins.
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Use the app rather than email for faster processing.
Conclusion: Extra Services in a Few Clicks
Booking an extra service is simple with the Waster App. Just log in, select your preferred date, choose the service type, and submit your request. You’ll be notified by email once your booking is confirmed.
👉 Access the Waster App here!