--- title: How to Contact Waster Support description: Contact Waster Support by phone, email, live chat, or via our app. Our customer service team is here to help during business hours. --- [Skip to content](https://help.waster.com.au/how-to-contact-waster-support#main-content) [![Waster-smart-businesses-1](https://help.waster.com.au/hs-fs/hubfs/Waster-smart-businesses-1.webp?width=139&height=70&name=Waster-smart-businesses-1.webp)](https://waster.com.au/) - [Online Pricing!](https://waster.com.au/waste-recycling-shop/) - [Blog](https://waster.com.au/waste-management-blog/) - [Contact](https://waster.com.au/waste-recycling-rubbish-contact/) - [Help](https://help.waster.com.au/) - [Partners](https://waster.com.au/partner-with-waster/) - [Waster App](https://waster.app/) - 1300 927 837 Open main navigation Close main navigation - [Online Pricing!](https://waster.com.au/waste-recycling-shop/) - [Blog](https://waster.com.au/waste-management-blog/) - [Contact](https://waster.com.au/waste-recycling-rubbish-contact/) - [Help](https://help.waster.com.au/) - [Partners](https://waster.com.au/partner-with-waster/) - [Waster App](https://waster.app/) - 1300 927 837 How can we help you? - There are no suggestions because the search field is empty. 1. [Waster Help Centre](https://help.waster.com.au/?hsLang=en-au) 2. [πŸ‘€ Account & Support](https://help.waster.com.au/account-support?hsLang=en-au) 3. [☎️ Support & Contact](https://help.waster.com.au/account-support?hsLang=en-au#%EF%B8%8F-support-contact) # How to Contact Waster Support ## All the ways to reach our team β€” phone, email, live chat, app, or help centre At Waster, we pride ourselves on delivering **world-class customer service**. Whether you’re an existing customer with a query or a new customer wanting to learn more, our team is here to help. --- #### Contact Options You can reach Waster Support in the way that’s most convenient for you: ### πŸ“ž Phone - **General Enquiries**: 1300 WASTER (1300 927 837) ### πŸ“§ Email - **Sales & New Enquiries**: enquiries@waster.com.au - **Support & Existing Accounts**: info@waster.com.au - **Billing & Invoicing**: accounts@waster.com.au - **Referral Program**:refer@waster.com.au ### πŸ’¬ Live Chat - **Live chat available during business hours** via our website. - **Chat bot available after hours** for quick answers. ### πŸ“± Waster App - If you’re registered for the Waster App, you can also contact us directly through the app for support. ### 🌐 Help Centre - Visit our [Interactive Help Centre](https://help.waster.com.au/?hsLang=en-au) for FAQs, guides, and self-service support. --- #### Office Hours - **Monday – Friday:** 9:00am – 5:00pm (AEST) - **Saturday – Sunday:** Closed --- #### Location **Head Office** Level 8, 65 York St, Sydney NSW 2000 --- #### About Waster Waster provides **low-cost, reliable waste, recycling, and grease trap cleaning services** to small and medium Australian businesses. Through our **flexible 30-day agreements** and high-quality service, you can say goodbye to lock-in contracts and hidden fees. We proudly service businesses Australia-wide, including: - Sydney, Melbourne, Brisbane, Perth, Adelaide - Gold Coast, Newcastle, Wollongong, Canberra, Darwin --- #### Final Word Waster support is always within reach: - βœ… Call us on **1300 WASTER**. - βœ… Email us at the right address for your query. - βœ… Chat with us live during business hours (or use our bot after hours). - βœ… Contact us through the **Waster App** if you’re a registered user. - βœ… Explore our **Help Centre** anytime. πŸ‘‰ For more information, visit: [Waste & Recycling Contact Page](https://waster.com.au/waste-recycling-rubbish-contact/) - [πŸ—‘οΈ Bin & Equipment Services](https://help.waster.com.au/%EF%B8%8F-bin-equipment-services?hsLang=en-au#main-content) - [πŸ—‘οΈ Bin Types & Sizes](https://help.waster.com.au/%EF%B8%8F-bin-equipment-services?hsLang=en-au#%EF%B8%8F-bin-types-sizes) - [πŸ’² Fees & Charges](https://help.waster.com.au/%EF%B8%8F-bin-equipment-services?hsLang=en-au#fees-charges) - [πŸ”’ Locks & Security](https://help.waster.com.au/%EF%B8%8F-bin-equipment-services?hsLang=en-au#locks-security) - [βš–οΈ Overweight & Overfull](https://help.waster.com.au/%EF%B8%8F-bin-equipment-services?hsLang=en-au#%EF%B8%8F-overweight-overfull) - [πŸ’‰ Sharps Equipment](https://help.waster.com.au/%EF%B8%8F-bin-equipment-services?hsLang=en-au#sharps-equipment) - [πŸ“˜ Guides & Resources](https://help.waster.com.au/guides-resources?hsLang=en-au#main-content) - [Informative videos](https://help.waster.com.au/guides-resources?hsLang=en-au#informative-videos) - [πŸ“˜ Guides](https://help.waster.com.au/guides-resources?hsLang=en-au#guides) - [πŸ’Ό Business Resources](https://help.waster.com.au/guides-resources?hsLang=en-au#business-resources) - [πŸ›οΈ Compliance & External Resources](https://help.waster.com.au/guides-resources?hsLang=en-au#%EF%B8%8F-compliance-external-resources) - [πŸ™οΈ Public Programs](https://help.waster.com.au/guides-resources?hsLang=en-au#%EF%B8%8F-public-programs) - [🟒 Getting Started](https://help.waster.com.au/getting-started?hsLang=en-au#main-content) - [Commingled Recycling - Yellow Bin](https://help.waster.com.au/getting-started?hsLang=en-au#commingled-recycling-yellow-bin) - [Price Comparison](https://help.waster.com.au/getting-started?hsLang=en-au#price-comparison) - [Is Pricing Final And Service Confirmation](https://help.waster.com.au/getting-started?hsLang=en-au#is-pricing-final-and-service-confirmation) - [Extras](https://help.waster.com.au/getting-started?hsLang=en-au#extras) - [Pricing](https://help.waster.com.au/getting-started?hsLang=en-au#pricing) - [Grease Trap Cleaning](https://help.waster.com.au/getting-started?hsLang=en-au#grease-trap-cleaning) - [Overweight Bin Fees And Overloaded Bins](https://help.waster.com.au/getting-started?hsLang=en-au#overweight-bin-fees-and-overloaded-bins) - [Once Off Services](https://help.waster.com.au/getting-started?hsLang=en-au#once-off-services) - [Charity Donation](https://help.waster.com.au/getting-started?hsLang=en-au#charity-donation) - [Cardboard](https://help.waster.com.au/getting-started?hsLang=en-au#cardboard) - [πŸš€ Onboarding](https://help.waster.com.au/getting-started?hsLang=en-au#onboarding) - [🏒 Site Moves](https://help.waster.com.au/getting-started?hsLang=en-au#site-moves) - [πŸ“± App & Digital Tools](https://help.waster.com.au/app-digital-tools?hsLang=en-au#main-content) - [Request Additional Service](https://help.waster.com.au/app-digital-tools?hsLang=en-au#request-additional-service) - [Download Service Schedules](https://help.waster.com.au/app-digital-tools?hsLang=en-au#download-service-schedules) - [πŸ“± Using the App](https://help.waster.com.au/app-digital-tools?hsLang=en-au#using-the-app) - [πŸ‘€ In-App Account Management](https://help.waster.com.au/app-digital-tools?hsLang=en-au#in-app-account-management) - [♻️ Recycling & Waste Streams](https://help.waster.com.au/%EF%B8%8F-recycling-waste-streams?hsLang=en-au#main-content) - [πŸ“¦ Cardboard & Paper](https://help.waster.com.au/%EF%B8%8F-recycling-waste-streams?hsLang=en-au#cardboard-paper) - [πŸ₯€ Containers & Packaging](https://help.waster.com.au/%EF%B8%8F-recycling-waste-streams?hsLang=en-au#containers-packaging) - [🚫 Contamination & Restrictions](https://help.waster.com.au/%EF%B8%8F-recycling-waste-streams?hsLang=en-au#contamination-restrictions) - [🍏 Organics](https://help.waster.com.au/%EF%B8%8F-recycling-waste-streams?hsLang=en-au#organics) - [πŸ—‘οΈ General Waste](https://help.waster.com.au/%EF%B8%8F-recycling-waste-streams?hsLang=en-au#%EF%B8%8F-general-waste) - [🚺 Hygiene Services](https://help.waster.com.au/%EF%B8%8F-recycling-waste-streams?hsLang=en-au#hygiene-services) - [πŸ“„ Confidential Paper](https://help.waster.com.au/%EF%B8%8F-recycling-waste-streams?hsLang=en-au#confidential-paper) - [πŸ›’οΈ Grease Traps](https://help.waster.com.au/%EF%B8%8F-recycling-waste-streams?hsLang=en-au#%EF%B8%8F-grease-traps) - [♻️ TerraCycle](https://help.waster.com.au/%EF%B8%8F-recycling-waste-streams?hsLang=en-au#%EF%B8%8F-terracycle) - [πŸ‘€ Account & Support](https://help.waster.com.au/account-support?hsLang=en-au#main-content) - [Response times to queries](https://help.waster.com.au/account-support?hsLang=en-au#response-times-to-queries) - [Contact information](https://help.waster.com.au/account-support?hsLang=en-au#contact-information) - [πŸ‘€ General Account Management](https://help.waster.com.au/account-support?hsLang=en-au#general-account-management) - [☎️ Support & Contact](https://help.waster.com.au/account-support?hsLang=en-au#%EF%B8%8F-support-contact) - [πŸ’° Pricing & Contracts](https://help.waster.com.au/pricing-contracts?hsLang=en-au#main-content) - [πŸ“ƒ Agreements & Contracts](https://help.waster.com.au/pricing-contracts?hsLang=en-au#agreements-contracts) - [πŸ” Comparisons & Guarantees](https://help.waster.com.au/pricing-contracts?hsLang=en-au#comparisons-guarantees) - [🧾 Billing & Invoices](https://help.waster.com.au/pricing-contracts?hsLang=en-au#billing-invoices) - [πŸ“Š Pricing Rules](https://help.waster.com.au/pricing-contracts?hsLang=en-au#pricing-rules) - [🌏 Service Areas](https://help.waster.com.au/service-areas?hsLang=en-au#main-content) - [Geographic areas](https://help.waster.com.au/service-areas?hsLang=en-au#geographic-areas) - [🌏 Coverage](https://help.waster.com.au/service-areas?hsLang=en-au#coverage) - [🚚 Collections & Logistics](https://help.waster.com.au/collections-logistics?hsLang=en-au#main-content) - [⏰ Service Scheduling](https://help.waster.com.au/collections-logistics?hsLang=en-au#service-scheduling) - [❌ Missed or Failed Collections](https://help.waster.com.au/collections-logistics?hsLang=en-au#missed-or-failed-collections) - [πŸ—οΈ Site Requirements](https://help.waster.com.au/collections-logistics?hsLang=en-au#%EF%B8%8F-site-requirements) - [⚠️ Health & Safety](https://help.waster.com.au/%EF%B8%8F-health-safety?hsLang=en-au#main-content) - [πŸ‘ Safe Handling](https://help.waster.com.au/%EF%B8%8F-health-safety?hsLang=en-au#safe-handling) - [🦺 Operational Safety](https://help.waster.com.au/%EF%B8%8F-health-safety?hsLang=en-au#operational-safety) - [🧯 Special Services Safety](https://help.waster.com.au/%EF%B8%8F-health-safety?hsLang=en-au#special-services-safety) - [🩺 Medical & Clinical Waste](https://help.waster.com.au/medical-clinical-waste?hsLang=en-au#main-content) - [πŸ§ͺ Types & Scope](https://help.waster.com.au/medical-clinical-waste?hsLang=en-au#types-scope) - [πŸ’΅ Costs & Supply](https://help.waster.com.au/medical-clinical-waste?hsLang=en-au#costs-supply) - [πŸ“ Service Limitations](https://help.waster.com.au/medical-clinical-waste?hsLang=en-au#service-limitations)