How to Use the Waster App
The Waster App is your digital hub for managing waste and recycling services. From checking collection schedules to viewing invoices, the app gives you complete visibility and control — all in one place. Here’s a step-by-step guide to using it.
✅ Key Features of the Waster App
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Collection schedules – view upcoming collection dates for each bin service.
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Dashboard overview – see all your active services in one place.
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Invoices and billing – access and download your invoices anytime.
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Service requests – request changes to bin sizes, collection frequency, or new services.
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Support access – contact customer service directly through the app.
✅ How to Access the App
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Go to waster.com.au/waste-collection-schedule or waster.app/dashboard.
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Log in with your customer credentials (provided at signup).
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Once logged in, you’ll see your personalised dashboard with all current services.
✅ Using the Dashboard
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At a glance – view your next collection date and service history.
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Bin services list – see each service type (general waste, cardboard, commingled, organics, etc.) with scheduled pickups.
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Alerts and updates – check for service notifications, public holiday changes, or weather-related delays.
✅ Managing Collections
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Check the collection schedule page to confirm pickup days for each service.
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If you need to adjust service frequency, you can request a change directly through the app.
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For special pickups (e.g. extra collections), submit a request via the dashboard.
✅ Billing and Invoices
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Navigate to the billing section to view and download invoices.
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Review your payment history and check for upcoming charges.
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Invoices can be saved for accounting and record-keeping.
❌ Common Mistakes to Avoid
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Not checking holiday updates – schedules may shift during public holidays.
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Forgetting login details – store your credentials securely; request a reset if needed.
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Not confirming access issues – if bins are blocked or inaccessible, collections may be missed even if scheduled.
Quick Reference
| Feature | What You Can Do |
|---|---|
| Collection schedule | View pickup days for each service |
| Dashboard overview | Track all active bins and services |
| Billing section | Download invoices and check payments |
| Service requests | Adjust bin size, pickups, or add services |
| Support access | Contact Waster directly |
Best Practices Summary
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Log in regularly to check your upcoming collections.
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Download invoices from the app for easy record-keeping.
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Use the service request function instead of email for faster changes.
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Keep an eye on alerts for holiday or weather-related updates.
Conclusion: Smarter Waste Management at Your Fingertips
The Waster App makes managing your waste and recycling services easy. With instant access to schedules, billing, and support, you’ll always know what’s happening — and can make changes anytime, anywhere.
👉 Log in today to get started.