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Relocating Services to a New Site

When your business moves, you’ll want your waste and recycling services to move with you. Waster makes it simple to relocate services to a new site. Here’s what you need to know about transferring bins, updating service details, and avoiding extra fees.

✅ How Service Relocation Works

  1. Notify Waster in advance – ideally at least 2–4 weeks before your move date.

  2. Confirm the new site details – address, access instructions, and any changes to bin placement.

  3. Assess bin needs – check if your new site requires different bin sizes or types.

  4. Arrange delivery to the new site – bins are dropped at the new location before or on the move date.

  5. Update your collection schedule – services resume once bins are delivered and access is available.

✅ When Relocation Is Straightforward

  • Moving within the same metro area or region where Waster already operates.

  • Same bin types and sizes required at the new site.

  • Clear access and no special restrictions at the new address.

✅ When Relocation May Require Adjustments

  • New service area – if you’re moving to a region not currently covered, alternative arrangements may be required.

  • Site restrictions – laneways, basements, or tight spaces may need a site inspection.

  • Changing waste volumes – larger or smaller premises may call for a bin size or frequency change.

  • Specialty services – grease traps, sharps, or sanitary bins may need separate relocation planning.

❌ Common Misconceptions

  • “Bins can just be moved by us.” – Waster must manage bin relocations to keep services scheduled and bins accounted for.

  • “Relocation is automatic.” – unless you notify us, services will remain linked to your old site.

  • “There are no fees ever.” – bin relocation or swapover fees may apply, especially if bins are exchanged for new sizes.

Household Context

Households don’t need to relocate services—councils provide bins at each residence. Relocation only applies to commercial services booked through Waster.

Quick Reference

Simple Relocation May Need Extra Steps
Same city/region Moving to a new service area
Same bin type/size Changing waste volumes
Clear access Restricted or tight access sites
Standard services Grease traps, sharps, or sanitary bins

Best Practices Summary

  1. Notify Waster as early as possible before moving.

  2. Confirm new site access details and bin placement.

  3. Review whether your new site needs different bins or services.

  4. Allow for relocation or swapover fees if bins are replaced or moved.

Conclusion: Smooth Transitions Made Easy

Relocating services doesn’t have to be stressful. With early notice and the right planning, Waster can deliver bins to your new site and restart services without disruption.

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